I have set up a board to track customer projects (not the detailed work on the project, just which upcoming, in process, and completed projects we have).
Each customer should have a few people allocated to it - the PM should be the assignee, but I would also like to associate others with it. I would like this information to be shown on the timeline, because I want to ensure that nobody is on too many projects at once, for example.
Is Jira a good tool for this kind of personnel management?