New Jira free Page Unavailable

Question

Hi,

I've just started a new Jira free page and been provided with a URL for it. For some reason, the link responds with:

I'm not sure why as I'm on the free plan so it can't be anything to do with billing. On my licenses dashboard it says the plan is "Active".

Would anyone know why its not working?

Daniel Eads · Answer

Hi all,

Daniel from Atlassian Support here. Earlier today we experienced an incident across multiple Atlassian Cloud systems operating out of the AWS us-east-1 region. This affected multiple cloud-based service providers across the tech industry, so I mention this for your awareness in case you use other services that were not responding normally during this timeframe.

Atlassian's monitoring of this incident shows it is currently in recovery, and we expect services to begin acting normally again. You can subscribe to the incident on our public status page for updates.

Cheers,
Daniel | Atlassian Support

Didier Earith · Answer

I have the same issue. I don't know what's wrong.

Kristin Lyons · Answer

It does appear that Atlassian was having some problems internally (see https://jira-software.status.atlassian.com/ and go towards the bottom to see the history).  Is it working now or are you still having problems?

EDIT: It looks like they are still having problems.