I want to give customers some portal-like access, like with Service Desk, with Confluence. IS that possible?
Hi @Tammy Jakubowski
If the confluence space is anonymous, you would not take a confluence license.
Regards
How do I make it anonymous?
https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/
Ensure you understand the risk of using this anonymous approach and engage with your security/compliance teams to ensure it is acceptable.
eg: if you allow anonymous access at the server level, and then you have space admins enable anonymous access, you may be exposing inappropriate data (and if there's PII, be in breach of GDPR and financially/legally liable).
CCM
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