Automation - When issue created, link created issue to a specific issue key

Question

I am trying to create an automation where when a new issue is created and has a specific filter met, then this new issue links to a specific issue key (in this case IRT-4566 is the issue I want to relate to). I've included a screenshot of what my automation looks like right now, but it is not working when I test this automation. Can someone advise if my syntax is wrong or if there is a different way to automatically have a new issue link to a current issue?

Peter McGrane · Answer

Ended up being that legacy automation is needed for this because the selection criteria is a part of a dynamic field that populates dependent on another selection from a static field on the form.

Thanks for your help! If there is a known way or it is being worked on that regular automations can work for dynamic field selections instead of having do to a legacy automation which waits for an issue to be submitted for 1 minute and then runs the rule, that would be very helpful! This work around works for now though.

Alex Koxaras -Relational- · Answer

Ηι @Peter McGrane ,

Yes, since you are able to link issues, then issue linking is enabled and you have the permissions as well.

Concerning the audio log, from what I see is that the rule worked just fine. It's just the issue didn't meet the proper condition. So my question is, when exactly you enter this value of "Commitment buy out.... "? Is this value entered on the create screen of the issue? Is this value is entered via a workflow PF? Or at a later stage?

Peter McGrane · Answer

Thanks for the quick response:

1. correct, I am trying to always link to IRT-4566 when this filter condition is met. Once I get this rule working, I plan to set up automations for the other options under the "Observed Growth Issues" field. If there is a way to do this all in one rule by associating the different "Observed Growth Issues" options with issues somewhere else, that would be fantastic.

2. I am able to link issues manually to other issues one-by-one. Is this enough to know that issue linking is enabled, or is linking issues in automation a different project setting than being able to do some manually?

3. This automation is within the same project (IRT) as the issues, so I am only operating within a single project here.

Thank you for your help!