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Jira Automation: JSON & how to use parent issue custom field as assignee for sub task

Bård Karstensen

Hi!

I am trying to use JIRA Automation to create sub tasks in a parent issue, as a part of onboarding. This means the parent issue will be created by somebody, and a custom field - Manager - where the JIRA user responsible for the new employee will be selected.

So, I can create the sub task when the parent issue is transitioned, but I am struggling to set the Manager as an assignee for the sub task.

I am trying to add this as a JSON script under More options / Additional fieldsat the bottom of the Sub Task feature, but the rule fails to add assignee. I have tried with various variations of triggerissue, parentissue, .key, .accountId and so on.

{
"fields": {
"assignee": { "id": "{{triggerissue.customfield.10091.accountId}}" }
}
}

Any help is greatly appreciated. Thanks!

Accepted answers

Bill Sheboy

Hi @Bård Karstensen

I notice there is a typo in your JSON expression:

{{triggerissue.customfield.10091.accountId}} should be
{{triggerissue.customfield_10091.accountId}}

Kind regards,
Bill

All comments

Trudy P Claspill

Refer to the image below.

In field #1 choose Assignee.

In field #2 choose Copy From Parent.

Screen Shot 2021-12-03 at 7.52.06 AM.png

Bill Sheboy

Hi @Bård Karstensen

I notice there is a typo in your JSON expression:

{{triggerissue.customfield.10091.accountId}} should be
{{triggerissue.customfield_10091.accountId}}

Kind regards,
Bill

Bård Karstensen

Thank you @Bill Sheboy

This solved the problem for me.

Bård Karstensen

Thank you @Trudy P Claspill
This could have been a solution, but in this particular case the assignee for the sub tasks would not always be the same as assignee for the parent issue.

Emma Hecht

@[deleted]

Hi! I'm looking to do something similar but can't get this solution to work for me. I have issue type "Article" with a custom people field for "Manager" (custom field ID 11134). When creating an issue of this type, I will fill the Manager field in with either "Aaron" or "Bobby".

I want to automatically assign the "Approve" task to Manager each time it is created, depending on who the Manager is, either Aaron or Bobby.

Here are a few things I have tried:

With these, the Approve subtask is created, but the Manager (Aaron or Bobby) is not added as the assignee (blank assignee field) —

Screen Shot 2022-10-12 at 5.39.35 PM.png

With this, the Approve subtask is not created and it runs with an error —

Screen Shot 2022-10-12 at 5.41.38 PM.png Screen Shot 2022-10-12 at 5.46.08 PM.png

If you could advise, I would appreciate it so much! Thanks!

Bill Sheboy

Hi @Emma Hecht

First thing, you seem to be trying to set the assignee in two places, with the field and in the advanced edit with JSON. Try clearing out the advanced edit.

Next, would you please post images of your complete rule and the audit log showing details of a rule run? Those may provide context for what is happening. Thanks!

And just to confirm, is this for a team-managed (TMP) or a company-managed project (CMP)? I am guessing TMP as you note have a People field type.

Kind regards,
Bill

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