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transition automatically to previously assigned user

Alan Doolan2

I have a workflow that has a testing stage, at this point it can either be moved to QA which I want to have sent to a group (not one person) OR send it back to the PREVIOUS user (the tester may not know who it was and I don't want them to set it manually). Is this possible?

Accepted answers

Udo Brand

When you transition it to the testing stage you copy the old assignee in a custom field called previous assignee (in the postfunction) - on the way back copy it from previous assignee to assignee. Then you have what you need.

All comments

Udo Brand

Joe Pitt

You can't assign issues to groups. The work around is to create a user that represents the group and use a mailing list email for it. Remove the id from the jira-users group so it can't logon and doesn't count toward your licenses.

Udo Brand

Seems I answered only half the question. But you are correct.

Alan Doolan2

actually, I created a custom field called 'assignee group' which you can then have filtered in the dashboards which seems to do the trick so long as you also set it to clear the assignee too

Alan Doolan2

figured it out, worked perfectly

David Leal_28ge8x

@Udo Brand would you provide more information about how to assign a custom field via a post-function. According to the post-function: Update Issue Field it can be only used to modify standard fields, but not custom fields. @Alan Doolan2 did you solve it using a post-function

Udo Brand

@David Lealyou need to use Jira Suite Utilities Plugin. There's a post function where you can set customfields as well.

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