Disable Project

Question

Good day,

How can I disable a project in JIRA so that it is not visible in the customer portal without having to delete it.

KP_61f206 · Answer

Hi@Catalina Martinez S

If you've removed the permission for the customer to browse, you should see the portal access restricted for the customer as the screenshot below shows. If the customer still has access, could you raise a support ticket at Atlassian Support ?

Catalina Martinez S · Answer

I have removed it from here as you indicate but I still see it on the portal.

KP_61f206 · Answer

In cloud, you could:

* Go to permissions schemes and choose the one for your project.
* Remove Service Project Customer - Portal Access from the Browse Projects project permissions

Refresh the portal screen and it will not be accessible for the customer now.