In our board we have 8 columns to manage progress. We move tickets to next column as we go. The columns at the end are considered Done from developers perspective and we want the Sprint report to reflect this. In this example we have a ticket ready for production . This state is in category Done. But the ticket is listed under Not Completed and our Burn Down is not telling the truth What can we do to tell Jira Sprint Report that a certain status is considered Done?
Hello @Sindre Hauglum ,
Can you please post a pic, how your current board columns are configured.
It will helps more to analyze the issue.
Thanks,
Kagithala Babu Anvesh
An issue is only done when it is in the last column of the board. You need to put all the status you consider to be done in the last column.
Hi @Sindre Hauglum ,
is the field Resolution populated for this ticket?
Let me know,
Fabio
Yes I believe so:
Hello @KAGITHALA BABU ANVESH !This is a multi project board. And I notice that Simplified Work Flow is not in use. I do not know if that is related to this issue.
Please place the "ready for production" under the right most column "Done".
once this done, you will be able to see this in burndown charts
Hello, @Nic Brough -Adaptavist- Thanks for your time."An issue is only done when it is in the last column of the board"But we have managed to set the resolution to Done when moving the tickets to the columns considered done. I find this behaviour not logic.
But they must be in last column as Nic stated.
Place all green done statuses in right most column.
OK - thanks!
It looks like you're new here. Sign in or register to get started.
