How can i create the JIRA Automation

Question

Hi Team,

How can i create the JIRA automation for Once task moved to done status then create the new task automatically then auto task is moved to done status then create the new task.

I have already created some automation for parent issue, But auto create task isn't working properly, find the below screenshot for your reference.

Bill Sheboy · Answer

Hi @SHANAVASH MOHAMED

There is a known problem with the issue created trigger (and perhaps others) where the rule can fire before all data is available.  This results in your conditions not being met.

The work-around for this symptom is to add a Re-fetch action immediately after the trigger and before the conditions.  This will reload the data, slowing down the rule, before the conditions.

Kind regards,
Bill

SHANAVASH MOHAMED · Answer

@Suhail Wani

Thanks for quick response,

But if we use for the JQL function all the child ticket will create when parent was created,

1st condition : its working fine

But i need the condition of while creating parent issue that time only one task need to create.

2nd condition :

when i was moved child ticket e.g. task moved to done status then only i need to create another child ticket

thanks

SHANAVASH MOHAMED · Answer

@Fazila Ashraf Thanks for quick response,

But this automation will be for parent issue, But i need the automation for child ticket, Once first task has been moved to done then create the new task under task

Thanks

SHANAVASH M