Automation Trigger for simple automation is not working

Question

All of the automation rules I have created, have stopped. To test, I created a simple automation rule for when any issue transitions from Code Review to Ready for QA, a comment will be added.

Unfortunately, when I actually create a ticket, then make the above transitions, the automation is not triggered.

I checked the transition's post-function and it fires a Generic event.

I also checked the status site: https://jira-software.status.atlassian.com/ and nothing seems to be wrong.

I've created rules before, and they worked and not they have stopped. I am kind of at a loss here.

Please help!

John Funk · Answer

Hi @Paisley  - maybe check the box that allows other rules to execute it - just as a test.

Whenever something doesn't fire for me, it is usually one of two things - it's on a different project as Jack says. Or another rule is firing first.

Paisley · Answer

nope. So I tried everything again this morning and it worked. I checked the previous night's tries and it looks like everything was very delayed. When the trigger happened, the automation came through like 20+ minutes later. Odd.

Jack Brickey · Answer

Interesting. I assume it isn’t possible that the rule is associated with a different project than that of the test issue?