Webhook - Trigger on interactive session only

Chris Martin_90ou1u

I am wondering if it is possible to prevent a Jira webhook from triggering on system updates. For example, I am sending comments from ServiceNow to a Jira issue but the webhook triggers and sends it back to ServiceNow.

On the ServiceNow side I can limit the triggering to interactive sessions only but I can't find an equivalent on the Jira side.

Any pointers would be gratefully received.

Hana Kučerová

Hi @Chris Martin ,

Jira webhooks have limited functionality, that's why I started to use Jira automation and it's action Send web request instead of it.

In the automation rule you can add various conditions under which circumstances the request should be send.