Basis the new announcement by Atlassian on site import - will JCMA support the import of dashboards

Question

Announcement URL - https://support.atlassian.com/migration/docs/use-jira-site-import-to-migrate-from-server-to-cloud/

Walter Buggenhout · Answer

That is indeed not something that sounds like a walk in the park. And I do understand your concerns there.

At the same time, 500 dashboards in a 500 user instance sounds like a big pile of dashboards. It seems very unlikely that they are all going to be equally important and probably a good number of those may even be old or obsolete. There might be an opportunity here to do a major cleanup here before your migration. That will only help you start fresh in your new environment. And maybe certain dashboards that are less important can be set up later on, after the production window.

But again, I understand that you are looking at a pile of work there and that is not easy. I can only recommend you to reach out to migration support, create a migration ticket and if there are ways the support team can help you find clever ways around things, they will certainly assist you where they can.

abhishek_sharma03 · Answer

Creating these dashboards from scratch won't please the clients. We have a 500 user instance which we are migrating consisting of 500 dashboards. How do we recreate them manually in the production window ??

Walter Buggenhout · Answer

That is correct. And I don't expect that to happen very soon. Dashboards can contain so many gadgets and configurations that are entirely different in Cloud or don't exist at all, for example.

In all migrations I've been involved in so far, there are a number of post migration steps that must be performed manually or with help from the migration support team.

It is important to document these out in advance and make sure that the people you need help from during a production migration are informed ahead of time.