nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

While updating the custom field "errors":{"customfield_10800":"The Team must be a string"}}

ssubramani_3pc

I am trying to update custom field but it not changing and throws error

"errors":{"customfield_10800":"The Team must be a string"}}

I am updating through python jira api following is the input dict

"customfield_10800": {
"id": "485",
    "title": "Facilities IT",
    "isShared": True
}

self.jira = self.LogInJira()
issue = self.jira.issue(jiraid)
issue.update(fields=updatedict)

Accepted answers

Sebastian Krzewiński

Hi @ssubramani_3pc

Field customfield_10800 is a text field so you should use:

"customfield_10800": "An example text"

Regards,

Seba

All comments

Sebastian Krzewiński

Hi @ssubramani_3pc

Field customfield_10800 is a text field so you should use:

"customfield_10800": "An example text"

Regards,

Seba

ssubramani_3pc

"customfield_10800": "485"

I passed only ID and it worked thank you

Simone Piras

@Sebastian Krzewiński sorry to bother you, but i've the same problem with a custom field type: date time picker.

i'm trying to update the value of the field using python, i've the value that i need to set on a variable

but when i try the update, it fails with:

DEBUG:atlassian.rest_client:HTTP: Response text -> {"errorMessages":[],"errors":{"customfield_10403":"The ST-InProgressTime must be a string"}}

i'm passing this:

data["fields"][field_id['ST-InProgressTime']] = {"value": 'First_STInProgressTimeET' }

where First_STInProgressTimeET is a variable with the value: 2014-11-21T09:11:00.000+0100

have you some solutions?

Sebastian Krzewiński

Hi @Simone Piras

You need to check type of you field and use correct format. Based on: https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/#fieldformats

Date picker custom field - A custom UI field that enables a date in 'YYYY-MM-DD' format to be picked.

"customfield_11441" : "2015-11-18"

Date time picker custom field - A custom UI field enables a datetime in ISO 8601 ('YYYY-MM-DDThh:mm:ss.sTZD') format to be picked.

"customfield_11442" : "2015-11-18T14:39:00.000+1100"

Alexa

I received the same error as the OP, then found a way to fix it: https://community.atlassian.com/t5/Jira-Software-questions/Teams-option-unable-to-edit-using-automation/qaq-p/2197615#M291300

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