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Move a ticket to another queue

Gabriel Cassi_o13sqz

Hello,

How can I move a ticket to another custom queue please?

Thanks.

Accepted answers

Max Foerster - K15t

Hey @Gabriel Cassi

A queue is a filter based on issue properties (status, priority, etc..) and not like a folder/box you can add issues to or remove them from. So it depends on how you have set up the queues using available filters or a JQL statement. If you change the issue's details to match a different queue's filter, it will appear there.