Unable to invite teammember

Question

hello,

I was trying to invite members to my team to test JIRA and its products (we are using in on one Project). However I was not able to. All green it says emails were dispatched, but on actual email adress nothing in inbox. Tried for several days, many emails. Even tried if mail is working properly and looks it is.

Was anyone facing same issues? Is there any way how to hard-restart this?

For me it look like I'm not able to do anything here. :/

G subramanyam · Answer

Hi @Martin Skalický  please choose from the drop down list in that link and select first option as shown in the screenshot.

Martin Skalický_xk5ym1 · Answer

I do not see any option in Atlassian support to contact them directly.

G subramanyam · Answer

Hi @Martin Skalický welcome to the Atlassian community.

Please be informed, this might be due to any suppression list or a bounce. I would request you to share the screenshots with Atlassian support team.