Issue checklist pro eror

Question

Hi,

We are unable to open the issue checklist pro app. He keeps showing the following error:
Unable to decodeSymmetric JWT token: Error: Signature verification failed for input: eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI1ZGY4ODRjZmEwNjAyYzBjYWJkY2ViZDEiLCJxc2giOiJmZDM1OGNiOTBhOTVmYzVlMzkwNjA2YzA4Mzg2MjhjNjY1NTczOTczYTJkMWM0YzFlNjlmMjJjOWM0ZWEwZWM3IiwiaXNzIjoiNjRmNTBkZmMtZDdlNy0zZWZhLTk3NTYtY2QyMDZhYzI0NDVlIiwiY29udGV4dCI6e30sImV4cCI6MTYzNzU3NDc5NiwiaWF0IjoxNjM3NTczODk2fQ with method sha256

We have nothing changed in the app or our environment.

Greetings,

Sven Pardijs

Sven Pardijs · Answer

Hi Jack,

Thank you for the message, I contacted your support.

Greetings,

Sven Pardijs

Jack Hunter _HeroCoders_ · Answer

Hello @Sven Pardijs,

When did it start?

Does refreshing the issue page solve the problem?

If not, could you please contact our support through the service desk at the below URL? https://herocoders.atlassian.net/servicedesk/customer/portal/1

Thanks,
Jack