Average time spent on group of issues per label

Question

Hi,

I want to calculate the average time spent (from Open to Closed) on a group of issues per label.

Regards,

Aleksandar

Bill Sheboy · Accepted Answer

Hi @Aleksandar Colic -- Welcome to the Atlassian Community!

For built-in feature options to do this you could:

* Export the issues to a spreadsheet (or use the GoogleSheets or Excel addin) to calculate the difference between Created and Resolved dates and then display this as a pivot table on Labels.
* Use the Resolution Time gadget on dashboards, with a filter for each label of interest: https://confluence.atlassian.com/display/GADGETS/All+Atlassian+Gadgets#AllAtlassianGadgets-JIRAResolutionTime
* Use a custom field and automation rules to build your own measurement and then create a simple histogram chart report in an email.

For more advanced reporting, please check the marketplace for app purchase options.

Kind regards,
Bill

Julia Shcherbyna _SaaSJet_ · Accepted Answer

Hi @Aleksandar Colic

There is a good solution for your request - "Time in Status for Jira Cloud" by SaaSJet.

This add-on can show the average time spent on a group of issues per label.

Moreover, for something more granular, this add-on will show: Time in Status, Assignee Time, Status Entrance Date, Time in Status per Date, Status Count, Transition Count.

All these reports you can view as charts or tables and export data to analyze more.

Also, you can customize your report using Pivots.

It will help you and your team to identify the points of blockage in any of the statuses.

Try an online demo to understand better how it works without installing.

Regard

Julia

Rahul_RVS · Accepted Answer

Hi @Aleksandar Colic

Welcome to the community !!

You can have a look at our app to get this data.Time in Status Reports

With the JQL option in our app, you can filter out the issues based on your lables.
The add-on provides the time in each status for the entire lifecycle of the issue and you can filter by issue type as well. You can also combine your statuses to define your lead/cycle/resolution time and also extract the transitions history of the issues. The main features of the app are as below

* More than 8 types of Time in Status Reports. Excel Export available for all status reports.* Time in Status
* Time with Assignee
* Time in Status with Assignee
* Time with Assignee per Status
* Status/Assignee Count
* Multiple Transition Reports
* Avg Time in status reports

* Status grouping
* Save your reports
* CSV Export
* Multiple chart types
* Dashboard Gadget

Emre Toptancı [OBSS] · Accepted Answer

Hello @Aleksandar Colic

Our team at OBSS built Time in Status app for this exact need and more. It is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status and each assignee.

You can combine statuses into Consolidated Columns to see the total of multiple statuses as a single value.

The app also has Duration Between Statuses report that shows the duration between two statuses. This report type is the one you are looking for.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in progress time per customer (organization) or average resolution time per week, month, issuetype, label etc.

And the app has a REST API so you can get the reports from Jira UI or via REST.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
* Export your data as XLS, XLSX, or CSV.
* Access data via REST API. (for integrations)
* Visualize data with various chart types.
* See Time in Status reports on Jira Dashboard gadgets

https://marketplace.atlassian.com/apps/1211756/

EmreT

Mehmet A _Bloompeak_ · Accepted Answer

Hi @Aleksandar Colic

For this exact need we developed Status Time Jira app. It provides reports on how much time passed in each status. It has average and group by label functionality too.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports by any field(eg. average in progress time by project, average cycle time by issue creation month). And all these are available as gadgets on the dashboard too. Here is the online demo link, you can see it in action and try without installing the app. Hope it helps.

Janis Plume (eazyBI) · Accepted Answer

Hi,

eazyBI app for Jira allows creating reports showing the time issue spent in statuses grouped by different standard and custom fields in Jira. You may check the Demo dashboard showing different ways how you can report on the cycle and lead time with eayzBI: https://eazybi.com/accounts/1000/dashboards/7513-age-lead-and-cycle-time

Kindly,

Janis, eazyBI support