Jira for Mac doesn't log in.

Question

Using Chrome or Safari as the default browser and MacOS Monterey 12.0.1 with an M1 Macbook Air.

During log in, I get a pop up that says, "Jira wants to use Atlassian.com to log in" and then all I see is a spinning window in the Jira desktop app. Nothing on Chrome or Safari.

Any help would be appreciated!

Jack_gkx5dt · Answer

Hi @Vincent Pham  - I think this thread should help you out https://community.atlassian.com/t5/Jira-Core-Server-questions/Jira-Mac-app-stuck-on-the-login-screen/qaq-p/1502087#M58355

It is a bug in the OS, best to set Safari as your browser and then relaunch both Safari and the Jira Mac App!

Cheers

Jack

Jack_gkx5dt · Answer

Hi @Vincent Pham  - I think this thread should help you out https://community.atlassian.com/t5/Jira-Core-Server-questions/Jira-Mac-app-stuck-on-the-login-screen/qaq-p/1502087#M58355

It is a bug in the OS, best to set Safari as your browser and then relaunch both Safari and the Jira Mac App!

Cheers

Jack