Give the user permission to change the label in one of the workflow

amit_bakst

Hi,
I would like to give one of our users the option to edit the label in one of the workflows or even in one of the projects.
I go into Permission schemes -> Edit Issues and see that the group he is on is registered as someone who can edit the issue, but he still can't do it.
Is there another option?

Thanks in advance,

Amit

Fazila Ashraf

Hi @amit_bakst 

Check whether the workflow has the workflow properties that denies editing the ticket in certain status.

Specifically, the properties jira.issue.editable or jira.permission.* could cause this

Refer to https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ for more info