We can't create this issue for you right now, it could be due to unsupported content you've entered

Question

When I'm trying to create an issue in Jira, it is showing a warning message - "We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."

Why I'm getting this message and how can I resolve this issue??

John Funk · Answer

I would go ahead and open a support ticket with Atlassian. Please post back here with the resolution so we can eventually close this out.

https://support.atlassian.com/contact/#/

Rotala Uma Rani · Answer

Hi @John Funk - Yes, I'm getting this issue for all projects

John Funk · Answer

Hi @Rotala Uma Rani  - Do you get this for all projects? Or just certain projects?

Have you checked the field configuration for that project and issue type combination to see which fields are required to make sure you are populating those?