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Can you display the attribute of an object in an email notification?

Kyle_i6e32u

I would like to use Automation for Jira to send an email notification. I want to use a smartvalue in the HTML notification to display an attribute of the value of an Insight Custom Field.

I can only get the Label of the Value of the Object to display. In our case, this doesn't work for us because it is a code. This code in an email does nobody any good as nobody has these memorized.

My Insight Custom Field is "Location".

The label of the Location object is a code, in this case H028-FL01.

(CAMP-63959) is the Insight Object Key.

I want to display the Attribute of H028-FL01 called "Description".

I would also like to not display the Key, if possible.

(copied and pasted from an email notification)

Permitter
Location	H028-FL01 (CAMP-63959)
Work Window

Accepted answers

Dirk Ronsmans

Hi @Kyle ,

As you are using the server version that might not be possible. (On cloud it is documented)

Going by this documentation page https://confluence.atlassian.com/automation/smart-values-993924860.html

It doesn't look possible yet to retrieve attributes by smart value.

There is however an enhancement ticket for this which you might want to vote on and watch for future changes

https://jira.atlassian.com/browse/JIRAAUTOSERVER-313

David Sumlin_4luvfd

You currently can't reference an Insight object attribute from automation, but what you can do is to either put that attribute into a dummy field (via a post function) or create a scripted field which displays that attribute, and then use THAT field in your automation/notification.

All comments

Dirk Ronsmans

Hi @Kyle ,

As you are using the server version that might not be possible. (On cloud it is documented)

Going by this documentation page https://confluence.atlassian.com/automation/smart-values-993924860.html

It doesn't look possible yet to retrieve attributes by smart value.

There is however an enhancement ticket for this which you might want to vote on and watch for future changes

https://jira.atlassian.com/browse/JIRAAUTOSERVER-313

Gaurav_0av1h6

Hello @Kyle

As @Dirk Ronsmans mentioned, even I am not sure if this can be achieved on the server but I have performed something similar in a cloud setup.

In our scenario, we have the label value of the Object stored in an Insight custom field and then leveraging Automation, we are reading and storing the attribute value in another custom field. This is performed using smart values.