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Co Manage a Client Jira Service Management Environment

hung_giang

I would like to co manage a client Jira Service Management environment. Is there a way that I can do that? This mean, I will be responsible for the billing and bill a client according to my rates for them.

Thanks

Accepted answers

Joseph Chung Yin

@hung_giang

Welcome to the community. To answer your question, it will be the best for you to contact Atlassian Support and it's billing/account team directly for Atlassian's responses.

Your contract with your clients is between you and your clients. I don't believe Atlassian will get involved. Lastly, one will need to granted with Site Org admin role to manage the site.

Hope this help.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

@hung_giang

Welcome to the community. To answer your question, it will be the best for you to contact Atlassian Support and it's billing/account team directly for Atlassian's responses.

Your contract with your clients is between you and your clients. I don't believe Atlassian will get involved. Lastly, one will need to granted with Site Org admin role to manage the site.