Custom multi-level cascadedrop values not appearing in filter dropdown when searching

Andy Leitzinger

I created a 2 level multi-level cascadedrop custom field and assigned it to bugs, stories, tasks, epic, sub-task and a custom Issue type I created in my Jira project.  There are 4 root level values and around 20 2nd level values.

When I create a new bug, task etc. the values appear in the drop down to select from but when I try to search using "Filters" and and choose the field the only value that appears in the dropdown is "Any".

If I "Switch to JQL" on my filters I can search and successfully retrieve search results.

Note: I assigned this user defined field to a custom issue type I created and when I filter on this issue type the drop down values do appear, unlike when I select bugs, stories, tasks, epic, sub-task

 

 

Nic Brough -Adaptavist-

If you are using the app I suspect you are to provide the mult-level cascading select field, then yes, you are stuck, that's the way it has been coded to work in the search, and there's nothing you can do to change it.

You'll want to get in touch with the authors of the app to see if they have plans to improve the way the field works in search.