When using the Jira Software and sending an email invitation to our customer, the emails don't make it through the firewall most of the time. I am working with the customer's IT team to resolve this but I know part of the problem comes from the auto-generated email domain getting blocked. When the invites are sent to the customer, will the sender email address be the same on all the emails? If not, is there a way to make the email invitations be sending from only one email address? From my understanding, the customer's firewall blocks most, if not all, automatic emails. They receive the notification emails, just not the invitations. I just want a way to either make it come from a single email address or an alternative way to invite them.
