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Sprint Started automation for a board from a different project doesn't trigger

joe.drew

I've got a project that pulls from multiple other projects, and when a sprint starts, I'd like to transition all the issues in that sprint to a different status. I've created automations in each of the other projects that look at the board in question, but the audit log shows they're not being triggered at all.

Specifically, I've got IOS and AND projects, each of which have automations with the "When" set to the "parent" project (HMM)'s board.

Screen Shot 2021-11-12 at 11.47.13 AM.png

I don't actually care where these automations live, but I do need to transition two different types of issues, and my understanding of the "Rule restricted to projects" restriction means I need two different automations.

Accepted answers

Bill Sheboy

Hi @joe.drew

My understanding is a sprint is owned by a board which is owned by a project.

In which project is your HMM board and is that the sprint which you are starting?
For your branch, is the triggering Sprint in the same project you are selecting in the branch, IOS?
Are these company-managed or team-managed projects?

To do what you ask, I believe you would need separate rules by project, stored in the project. There wouldn't be a need for global rules.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @joe.drew

My understanding is a sprint is owned by a board which is owned by a project.

In which project is your HMM board and is that the sprint which you are starting?
For your branch, is the triggering Sprint in the same project you are selecting in the branch, IOS?
Are these company-managed or team-managed projects?

To do what you ask, I believe you would need separate rules by project, stored in the project. There wouldn't be a need for global rules.

Kind regards,
Bill

joe.drew

Hi @Bill Sheboy

Thanks for your reply! Here are some answers to your questions:

HMM is a project with the HMM board, and the sprints are in the HMM board.
The triggering sprint isn't in the IOS & AND projects, no. (IOS and AND are separate projects, and their tickets are included in the HMM board & sprints.)
They're all company-managed projects.

I've currently got those project-level rules; unfortunately, they do nothing

Thanks!

joe

Bill Sheboy

Joe, would you please post an image of your rule Details section? As this is actually a multi-project rule, you probably need the relevant ones noted in the details.

joe.drew

You bet, Bill! Thanks for the reply.

I don't actually have the ability to edit "Scope" on that — it's a Project rule, not a Global rule.

Screen Shot 2021-11-15 at 4.56.24 PM.png

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