How to alert me when a ticket spending more than certain hours

Question

How to create a automate alert for log time spending more than certain hours.

Or  a report that I can use?

Gaurav_0av1h6 · Answer

I have not used it as such but I believe this would be the format.

Michael Woong_xsh7nd · Answer

Is that a field for {{issue.timespent}} ?

Gaurav_0av1h6 · Answer

Hello @Michael Woong

For this scenario, you can create a filter and use the condition 'timespent >= 2h'. This can be customised as per your use case to include the relevant project, issue types etc.

Also, if you need an email alert for such cases, Automation can be leveraged.

Kindly accept the answer if this helps resolve the query.