I was wondering if we can set up email signatures so whenever an agent replies to a ticket the signature is automatically added?
Hi @Seagull 1963 and welcome to the Community!
This is what a feature called canned responses is for. Currently you will need to revert to a marketplace app to get it integrated. You can check out the Atlassian Marketplace for potential options.
Atlassian has a canned responses feature planned on the public roadmap for Q4 that may also be worth keeping an eye on.
Hope this helps!
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