When I upload MP4 files to a ticket the preview no longer works. The only way to watch the video is to download the file.
When you try and play the video in the ticket it will only play audio.
On earlier tickets, we can see the video working without issue, but this only started in the past two weeks.
I am using Chrome. I have tried looking into past tickets in the community but everything pointed it to be a browser issue or bug. I tried running the same video in Firefox but saw the same result.
