nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why I can't create an issue collector?

Radu Palicica

I've just created a new project using the default workflow scheme. Assigned an administrator, a developer and a user.

If I try to create an issue collector by hitting Submit I'm getting neither an error message nore being redirected to the issue Collectors list view page. The page does refresh when hitting the Submit button.

Am i doing anything wrong?

Kind regards,
Radu

Accepted answers

Paula Silveira

Hi Radu,

Please ensure it's possible to create issues without assignee. You can check it by doing the following:

Access JIRA as administrator
Click on the cogwheel icon (on the top menu)
Click on System
Click on Edit Settings
Search for Allow unassigned issues, select ON next to it
Click on Update, at the bottom of the page

Thanks and regards,
Paula Silveira

All comments

Paula Silveira

Hi Radu,

Please ensure it's possible to create issues without assignee. You can check it by doing the following:

Access JIRA as administrator
Click on the cogwheel icon (on the top menu)
Click on System
Click on Edit Settings
Search for Allow unassigned issues, select ON next to it
Click on Update, at the bottom of the page

Thanks and regards,
Paula Silveira

Radu Palicica

Thanks a lot, this fixed my problem. Thanks for the speedy reply. Much appreciated.

Kind regards,
Radu

Molly Jones

This worked for me as well. Thank you, Paula!

Mark Allen_5hyj5n

Hi @Paula Silveira

I have the same issue, but not the same cause: Allow unassigned issues is already 'ON'.

Are there any other known causes?

The form refreshes and maintains the data, but there is no alert. I have also tried in multiple browsers.

Thanks

Mark

unknown

Hello @Mark Allen

Did you find any root cause? I am facing the same issue right now.

Cheers!

Anna

Lowrider614

If someone comes by and does not find his/her solution in the above entries.

Another reason for the above failure is setting fields as required that the issue collector cannot display. In my case, this was a user picker field type. Refer to the issue collector manual for futher information.

https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html

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