Guest Access who already have Atlassian Accounts

Question

For my company, we have a Jira license that allows for 50 users. We collaborate with another company that has their own Jira license. Those users have to be added to our Jira instance to see specific projects and they count against our user count. It just doesn't make sense that they pay for their own license but then count against our license. Is there anyway around this? Seems like if they already have an Atlassian account that my company shouldn't also have to pay for them. Hope that makes sense.... Thanks

John Funk · Answer

Hi Carly - did you ever get this solved?

Jack Brickey · Answer

What info needs to be shared? Maybe there is an alternative means of sharing the desired info. For example, Automation can be used to send an email based upon various events to non-users.

Tessa Tuteleers · Answer

Hi @Carly Gibbins ,

Licenses are site based, so users will need a license your every instance they need access to (barring multiple sites in an enterprise license account).

Tessa