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Threshold based trigger stop working after minor tweaks even after rollback previous configuration

Faizan Iftikhar

Dear Members,

Hope you doing good.

Trigger was working fine before but after minor tweaks it stop working even after revert with previous configurations not working, here is some details:

- Sending email every time when condition meets but now not working and giving error mentioned below

- Create new trigger but issue persist

- Changed setting from seconds to hours but rule is not executing

Thanks in Advance!!

Comments

Faizan Iftikhar

@Liron @Emily Dang

Good Day!!

Hope you have something to add to fix it, thanks

Charlie Gavey

Hi @Faizan Iftikhar,

Thanks for your feedback! We may need to look at this issue more closely. It’s best if you raise this problem through the support portal at https://getsupport.atlassian.com/ and we can take a closer look.

Cheers,
Charlie

Faizan Iftikhar

Thanks @Charlie Gavey have created a ticket way back but it ended with no resolution JST-699310

I'm afraid it's not possible to create a rule to send a notification when all hours logged in the project reaches a certain threshold.

however, it works fine and suddenly stop but fail to understand why?

Can you please have a look, that would be great.

Thanks in Advance

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