Parents ticket in history only showing ID. Can I get more info about which ticket that ID refer to?

Setya Gita

Hi, I have question regarding the ID when I want to track back on what Epic my ticket goes. 
Then I open my ticket, then open the "History". Scrolling down then find the ticket was actually assigned to a particular Parent (Epic). But it only shows that number "38813".

Is there anyway that I could get more info about the number? Redirection to the real ticket or what is the actual ticket that number refer to.

What I'm looking for is only to know what was the epic parent.

Matthias Gaiser _K15t_

Hi @Setya Gita ,

it‘s a bit weird that you only see an ID here instead of an issue key. That’s what you‘d usually get in the history. I cant explain why this is shown, maybe someone else can?

However, the ID mentioned here should be the issue‘s ID instead of the key. One way to resolve that to an issue key would be the REST API.

Simply call the url https://YOUR-INSTANCE.atlassian.net/rest/api/3/issue/ISSUE-ID?fields=key and replace the upper case values with your parameters. Then you should see something like this:

{
  "expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations",
  "id":"16236",
  "self":"https://matthias.atlassian.net/rest/api/3/issue/16236",
  "key":"SP1-24"
}

And with that key, you may access the UI again to see your parent.

Cheers,
Matthias