Issue mapping to active sprint

Shantanu Neema_dcp5df

I am a new user having horrible experience with Jira. I created an issue, a simple task of moving the ticket to active sprint seems too complex, neither I can delete the issue and create a new one. I checked some other ticket where sprint is mentioned, in my ticket it says name of my team instead of sprint. 

Trudy P Claspill

Hello @Shantanu Neema 

Welcome to the community.

Are you working with a Company Managed project or a Team Managed project? It will say at the bottom of the navigation pane on the left.

At the top of the navigation pane, below the project name, it will also say the type of project - Business, Software, or Service Management. Which do you see?

Have you reviewed any of the "getting started" documentation or videos to gain a baseline understanding of Jira functionality?

Depending on the type of project with which you are working, the guidance for steps to add issues to sprints will vary.

With regard to deleting issues, Jira administrators often deny the ability to delete issues because once deleted the issue is permanently gone and cannot be recovered. If something is deleted in error there is no way to get it back.