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Issues on Jira

Simon Sefilian

1- What do you do to issues that need to be carried over to next sprint on Jira? Pull them in the next sprint log or create new stories? How can one track and know in how many sprints the story was built in?

2- Some columns on my active board, I can't pull issues or glitches under them (I have previously worked on the workflow and it was working fine, not sure if someone from the team made any changes). How can add "Categories" on the workflow (if this solves the issue)

3- Jira stories can be moved one status forward only (on my active board). Please can you advise why?

Accepted answers

Simon Sefilian

I did as you asked on the board but not sure what to change in the workflow

All comments

Nic Brough -Adaptavist-

Take them into the next sprint (basically, don't have them in the last column on the board when you close it). To know how many sprints it was in, look at the issue, the sprint field lists all past and present sprints.
Moving an issue from one column to another is actually a function of the workflow. For a really simple case of a To-do column to an in-progress column, look at the underlying status - if To-do contains only the "new" status, and in-progress contains only the "in dev" status, then the workflow needs to have
1. A transition from New to In dev
2. Condition(s) that say you are allowed to perform the transition (no condition = you can do this move, there's no checks other than project permission to transition)
As per 2 - there's no transitions back in your workflow, or they are blocked by a condition

Simon Sefilian

P.S. Using Scrum and not Kanban board

1- Noted. I clicked on the issue to check on the sprints history? I only see the current sprint they are in.

2 & 3 - I have customized a workflow with transitions, and published it which should mean that the board is based now on the updated workflow - how come I can only pull an issue to the column ahead, where are the conditions?

Thank you so much

Nic Brough -Adaptavist-

1. That suggests the issue is only in one sprint.

2. You can only drag forwards in the columns because your worklow either doesn't have transitions to other places, or, if it does, they are protected with conditions (on the transition)

Simon Sefilian

I checked and:
1- all status have transitions in between
2- all transitions in the workflow are free from properties, Triggers, Conditions, Validators. All have Post Functions (5) though - not sure what that is

Simon Sefilian

I did as you asked on the board but not sure what to change in the workflow

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