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I cannot get issues to show on a Kanban board for company managed projects

Sel

I have tried everything to get issues to show up on the kanban board for a company managed project. For all other combinations Kanban - Team Managed, SCRUM -Team and Company managed, issues show up. In the Kanban (Team) they show up as soon as you create them. For SCRUM (Team and Company) they show up as soon as you create and start the sprint.

It's so frustrating. It must be a bug??? Please someone offer me an explanation as to what is going on???

Accepted answers

Bill Sheboy

Hi @Sel

Some things to check for this symptom for a company-managed project Kanban board:

What is your board filter? If you use that filter stand-alone in advanced issue search, does it return what you expect?
Is there a Kanban sub-filter set (at the bottom of board settings/general)? If so and you remove it, what happens?
What do your status mappings look like for the board columns? Are there any unmapped?

Kind regards,
Bill

Stefan Salzl

Hi @Sel ,
Are you using the Kanban-Backlog (Backlog appears as separate menu item on the left) or the Backlog column in the board?

In the first option newly created issues doesn´t show up in the board directly as they are created in the backlog (which in this case is not a column of the board but separated).

You could check/change this as follows:

- open your board
- open the board settings
- choose settings item "columns"

Sel

@Stefan Salzl @Bill Sheboy Thank you both for replying,

Here is an image of the board

No filters have been applied. as you can see there are two issues in the backlog but they just won't show

I tried the same thing on the Scrum board and it works perfectly.

There is no menu option on the left for Backlog??

Thanks

Sel

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