Unable to log work on jira issue/task

sunita.more

Not able to log any work in any project. Also, unable to create task for any project

Mayur Jadhav_30osel

Hi @sunita.more 

Welcome to the Atlassian Community!!!

Resolution

 

1. Ensure the user has the "Work on Issues" permission in the permission scheme. It's possible that the user is not in the group, or not in the project role.
2. Ensure that time tracking is enabled globally.
3. Check whether the issue is 'Closed', or the workflow has put the issue in a state that is uneditable.
4. Ensure that the Time Tracking field is visible (not hidden) on the Field Configuration.

Here is the complete Documentation on this 

 

 

Regards,

Mayur