nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot reopen the closed ticket

Michael Woong_xsh7nd

Hi, is that a way to reopen the closed ticket?

Accepted answers

Ajay _view26_

Hi @Michael Woong

Depends on the workflow configuration. If the work flow allows you to re-open once its resolved , you may re-open it . Can you check "View Workflow" in your attached image?

Regards

Ajay

Fabian Lim

Hi @Michael Woong

You need to add a new transition in the workflow to go back to an open status.

Instructions: https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Regards

All comments

Ajay _view26_

Hi @Michael Woong

Depends on the workflow configuration. If the work flow allows you to re-open once its resolved , you may re-open it . Can you check "View Workflow" in your attached image?