Can we change colour code of unassigned tickets coming into Jira?
Hi @Jerry C Paul
Could you explain the user case?
It is not possible to assign colors to the jira tickets but you could use JSM queues to look at the unassigned tickets in the project.. See https://support.atlassian.com/jira-service-management-cloud/docs/what-are-queues/
Hi, Thanks for your response.
I am looking to give some color to highlight the unattended UNASSIGNED tickets in queue.
It looks like you're new here. Sign in or register to get started.