Power BI Connector - The remote server returned an error: (404)

Question

Hello everybody. I'm having trouble using JIRA's Power BI Connector to extract information for a dashboard in Power BI.

Here's the error below:

DataSource.Error: Microsoft.Mashup.Engine1.Library.Resources.HttpResource: Falha na solicitação:
Versão do OData: 3 e 4, Erro: O servidor remoto retornou um erro: (404) Não Localizado.
Versão do OData: 4, Erro: O servidor remoto retornou um erro: (404) Não Localizado.
Versão do OData: 3, Erro: O servidor remoto retornou um erro: (404) Não Localizado.

Can anyone help me resolve this error?

Anna Odrynska - Alpha Serve · Answer

Dear @Raul Herrera

Please submit a support request with all the details: https://aserve.atlassian.net/servicedesk/customer/portal/16

Tech Support team will assist you to resolve the issue.

Best regards,

Anna from Alpha Serve

Raul Herrera · Answer

Hello!

I'm having the same problem, any update on how to solve this?

Thank you!

Yuliia Maidanova -Alpha Serve- · Answer

Hey @Srikanth Ganipisetty

Please submit a ticket and our support team will help you with this issue

https://aserve.atlassian.net/servicedesk/customer/portal/16

Best regards,

Yuliia