nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I'm not getting emails from confluence

Ofir Adany

Hi there,
I'm not getting notifications to the mail from confluence even on pages that I'm watching and also when people mention me in the comment.

It worked before but had stopped about 2 months ago, This is also happening to more members of my team.

From Jira I get email notifications properly.

This is my email settings:

Accepted answers

Ofir Adany

Thank you all! at the end the issue was misconfiguration, someone disabled the mail notifications.

I found the solution in this article at the bottom of the page "Notes for Admin":

https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/

All comments

Kishan Sharma

Atlassian Support needs to resolve this issue, they do regularly check the Community for such issues, so hopefully someone will look into it shortly.

Yadi

Check Mail Server from Admin>General Configuration>Mail Servers
Send test email, if not work click Edit to configure SMTP mail server ( you can ask your infra /server team for SMTP mail server).

In My case, SMTP mail server got change by our server team without inform.

If step above not solving the issue then raised ticket to confluence support

Confluence mail servers.png

Ofir Adany

Thank you all! at the end the issue was misconfiguration, someone disabled the mail notifications.

I found the solution in this article at the bottom of the page "Notes for Admin":

https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud