Cannot add the Epic Link to the New Ticket Screen

Question

Hi,

We have a Team Managed project.

I want to add the Epic Link field in the Create Ticket screen so that when we create a ticket, we can set the Epic it is linked to easily.

Now, the project is called PROD.

In Default Screen, which is in Default Screens Schemes, I added the field Epic Link:

https://illuxi.d.pr/xEDJC8

Still no luck on Create Screen, no Epic link field:

https://illuxi.d.pr/x9o7mC

Than I though maybe I need to ensure that the Default Screens Scheme is associated with the PROD project. So I tried to do that, but I don't see the PROD project in the select box to associate. See:

https://illuxi.d.pr/I0EHNe

What am I missing ?

Thanks!

Jack Brickey · Answer

In TMP you can use "parent" in your JQL for finding issues associated to an epic...

project = myTMP and parent = ABC-123

Where ABC-123 is your epic.

Mitja_m1939h · Answer

Hi,

But if I understand this correctly, this means that you cannot search for issues that belong to an epic, because in order to do that you need to search for Epic ID, right?

Many thanks!

Mitja

Trudy P Claspill · Answer

For Team Managed projects there are only three ways to add a story to an epic:

1. Start by displaying the Epic and select the Create Child Issue button.

2. After creating and saving the story, click on the "Add Epic" option in the issue key breadcrumbs.

3. After creating and saving the story, on the Backlog screen for you project drag the story from the issue list and drop it on the desired Epic displayed in the Epics pane.

For TMP projects you are not allowed to link a story to an Epic by directly editing the field in the Story that identifies its parent epic. And, in TMP project the Parent field is used for that rather than the Epic Link field.

Additionally, the Screen Configurations do not apply to TMP projects. Those can be used only with Company Managed projects.