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Responders field in JQL

Erin Blomert

Has anyone found a way to use this new field with queues? I see that I can add "Responders" as a column, but I can not search if it is empty or if the current user is in that field, etc.

The ultimate queue would be if the current user is in a group that is in the Responder field... Should I keep dreaming?

Thanks!

Accepted answers

Angélica Luz

Hello @Erin Blomert,

Thanks for reaching out to Atlassian Community!

The field Responders is currently not supported in JQL, therefore it’s not possible to add it to queues or save it on a filter.

There is a feature request suggesting this ability:

Make Responder Field Type supported by JQL

Please, click on vote and also watch the ticket to receive future updates from our product managers.

Kind regards,
Angélica

All comments

Jack Brickey

Hi Erin, I am not familiar with this field and it does not exist in my instance. Is it possible that this is a custom field (admin > issues > custom fields)? Can you educate me on this field?

Jack Brickey

So actually I do see it as you suggest as an option in queues. I am intrigued, let me poke around a bit.

Jack Brickey

Ah so this is associated with Opsgenie - what-are-responder-alerts and the field is associated with Incidents.

Erin Blomert

Hi @Jack Brickey - yeah, it's the new Opsgenie integration field. Seems pretty basic so far - a Jira field you can't use in JQL???

Angélica Luz

Hello @Erin Blomert,

Thanks for reaching out to Atlassian Community!

The field Responders is currently not supported in JQL, therefore it’s not possible to add it to queues or save it on a filter.

There is a feature request suggesting this ability:

Make Responder Field Type supported by JQL

Please, click on vote and also watch the ticket to receive future updates from our product managers.

Kind regards,
Angélica

Erin Blomert

Thanks for the link, I'll be following the ticket!

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