Create standard dropdown list for multiple custom fields?

Question

Hi - I'm trying to create a standard dropdown list clients I can use in several different custom fields.  For example, if two of our clients are working with each other, I want to have two field sin a ticket "Client 1" and "Client 2", but they should reference the same dropdown client lists.  It looks like I need to create a new list every time I create a new custom field.

Is there a way to create a standard list of my clients, and then use that list for any field where the user would select a client?

Thanks

Nate Rothstein · Answer

Hi - Thanks for checking on it. I don't think it' either of the above though:  I have project that we're using to track clients "connecting" to each other.  So on the Issues for that project, we want to show Client 1 and Client 2. However, I'd like to be a able to create a separate client list that I can use for that vs. having to enter the options manually.  So if you look at the below: I'm creating a custom field for Client 1 (and I'll need to create another for Client 2).  Right now I have to add each client to the drop down manually. Ideally, I'd be able to use a standard client list there (which I would be able to add to as we bring on new clients), which I could than use for both Client 1 and Client 2.

Ravi Sagar _Sparxsys_ · Answer

Hi @Nate Rothstein

Trying to understand your requirements. Do you want to reuse a custom field in multiple projects? or do you want to have project specific options in a custom field?

Ravi