All Jira Administrators are no longer part of the company. How can I get Jira Admin?

Question

We have a cloud site, that was started a while ago.  It appears that everyone who worked on this site have moved on from the company.  I want to get Jira Admin access to the site, but there is no one left who can grant that access.

Does anyone know how we can get this access?

Regards,

Steve

Rob Horan · Answer

The steps in this document should get you what you need, though you will need to work with your IT department to access the email of a departed technical contact.

https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/my-admin-left-the-company-how-do-i-gain-admin-access-to-atlassian-cloud-applications

Mikael Sandberg · Answer

You would have to contact Atlassian support and they should be able to help you get access to your instance

Joshua Hopkins · Answer

If their email still exists or if you can reactivate their email accounts then you can request a password reset for an on of their accounts.