change to change the URL of the Jira user portal

Evert Morren

I want to change the URL of the user portal (https://companyname.atlassian.net/servicedesk/customer/portals) in a userfriendly name like https://helpcenter.companyname.ngo.

Is that possible, if yes how?

Suvradip Paul

Hi @Evert Morren ,

Thanks for posting.

Unfortunately , I guess no. Please check this earlier community solved thread - https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-change-URL-for-customers-on-jira-service-desk/qaq-p/941848 regarding the same. 

Please go through this and let me know if that solves your query.

Thanks.