Epic completed tickets discrepancy

Enrique Berzosa

Hello,

I'm seeing some discrepancy in how many tickets count as 'done' in an Epic depending on if I look at them at the Epic itself or in the backlog. This happens for more than one Epic.

Epic itself:

Backlog view:

I believe the 8 tickets that appear as completed are Abandoned tickets. Anything else is not counted towards the completed counter.

 

Could you please help me to understand what's going on here and how can I match those views?

 

Thank you,

Enrique

Trudy P Claspill

The status bar in the Detail View of the Epic is reflecting the child issues that are assigned a Status that is in the "Done" category. 

The Completed bubble in the Epic pane in the Backlog view is reflecting the issues that are in a status that is mapped to the column farthest to the right on your board.

Are all the "Done" statuses assigned to the column farthest to the right on your board?