Manually trigger a webhook

Question

I want to add some buttons in a Project that will execute different webhooks, I have no issue creating the webhooks and sending the proper authentication and payload, but for the life of me I cannot find out how I can create buttons in JSM to execute them.

I would preferably not have them execute on a trigger but rather just that when a support staff is looking at the case just can select the automation rule and it executes.

Is that possible? Or do we need to add a custom field with dropdowns and have the automation rule trigger on that?

Sorry if this is a dumb question, we have just started with JSM. We are pretty used to REST and webhooks and that kind of stuff so it is probably a very basic question in JSM-design.

Ola Carlander · Accepted Answer

Ah sorry, I probably just needed to ask the question to see the answer, it was under the details section. Sorry, for the 5yo question :)

Alex Koxaras -Relational- · Accepted Answer

@Ola Carlander hi and welcome to the community!

Apart from what you've found, you could do that with a couple of ways:

* Using self transitions and post function to send these requests
* Using Jira automation with either a manual rule, or by another trigger