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automation condition o request participant.

Ben_l0dapq

Hi,

i need to make an automation rule based on a request participant.

an issue is created via email. the address is an alias. the address is populated into the request participants.

the rule is attached:

2021-10-15 14_34_07-Project automation - JIRA.png

the triggers works, but the comparison fails.

any thoughts?

thanks

Accepted answers

Alex Koxaras -Relational-

Hi @Ben

Request participants are displayed with names and not emails. Try using their names.

All comments

Alex Koxaras -Relational-

Hi @Ben

Request participants are displayed with names and not emails. Try using their names.

Alex Koxaras -Relational-

req participants.png

Ben_l0dapq

When the issue is created, the request participant field shows the email address not a user name.

Alex Koxaras -Relational-

Oook. But you do understand that I've just pasted an image that my rule worked, right?

Can you paste where exactly you select the request participant, when the issue is created? Maybe this will help me identify the possible cause, which to me the rule works, but it fails in your instance.

Nicolas Bernard-Thomassin

I need to apply the same automation to a "Cascade Option" field that is not yet available in the Automation.

It is only available in Legacy automation for now.

Anyone knows if it is possible to write a condition in JQL that would be the same as

"Request particpants contains any of [insert list of request parcipants]".

I am not convinced that the following JQL will act as "contains any of" and may act as "request participants are EXACTLY either user1, user2 or user3" :

"Request participants" in (User1, User2, User3)

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