Automation - Copy from description + set a value

Thembisa Ndlamlenze

Hi there

I've set up a rule for an issue to be created in the backlog of a project if a request has been approved from Jira service management, it works.

I want to copy the description from the current issue and also want to add a user story format when the issue is created. The issue is that the operation only gives me an option for either or (copy from description or set a value, not both). Is there any way I can add both?

Manon Soubies-Camy

Hi @Thembisa Ndlamlenze,

You can use smart values to add both a copy from the initial description and a user story format:

Here is the smart value I use to get the description from the initial JSM description (= the trigger issue):

{{triggerIssue.description}}

Hope this helps!

- Manon