Automation Description if user assigned

jonathank_t4dnt6

Hi All,

I dont feel this is a hard automation but I can not get it to work.

 

Workflow i want is on issue creation, If a user is assigned then the description will be updated to the following:

{{issue.description}}

{color:#36b37e}*Original Estimate:* Xh ({{issue.assignee.displayName}}){color}

 

If the issue is unassigned then it is update to:

 

{{issue.description}}

{color:#36b37e}*Original Estimate:* Xh (Staff Member){color}

 

This is a prompt to enter your name and estimation once you start a job. For the life of me I can not get the automation to detect when the assignee is "Unassigned"

 

I also tried removing the If statement and instead using {{issue.assignee.displayName | Staff Member}} as I found in another question but his does not work either. 

 

 

Thank you!

Alex Koxaras -Relational-

Hi @jonathank and welcome to the community!

Try the following rule, because I've tested it and works:

The problem with your rule was that even if the issue was unassigned, then the last component will be executed no mater what! Is outside of the if/else statement. So you will edit the description always.